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Multi-Channel Distribution, Part 2: Become a DC Hero

by Travis Baker

Transcript for multi-channel distribution part 2

Hi I am Cory Flemings and welcome back to whiteboard insights this is part two of Omni-channel or multi-channel distribution. In part one we talked about the benefits of combining wholesale retail and direct market operations into one operation.

We talked about the money that can be saved by combining those operations under one roof and today we will talk about the different concerns or for the issues one must consider as you coach your company into combining these operations into a single place.

The first one I want to talk about it is that some companies have what is called ship-ready packaging and what ship ready packaging is, is a customized packa
ge that you have built around your product that you can just put a label on and send directly to the customer.

Why would you do that? Well some of the parcel shipping companies are not known for their white glove treatment of your products so some of these companies build this packaging around a product.

So the first consideration is do you want to do ship ready packaging for your products or if you already have ship ready packaging do you want to do ship ready versus incurring the cost of specific pack stations? That is because one of the things we’re going to talk about is to combine the warehouse you now have a common set of inventory in Omni-channel distribution that services all different channels so the same product needs to go to the wholesale Wal-Mart distribution center the same box or product needs to get shipped to retail store and the same box needs to get shipped to the customer.

And customers don’t necessarily want to get a brown chipboard box so, some companies incur the cost of a ship ready box or package that you can just put a label on, while others go to a pack- station.  This is difficult decision because it eliminates the benefits of multi-channel distribution because if you have a special customized box around this product it is now a different SKU, but the same product as a chipboard box and that illuminates the benefit of doing Omni channel distribution so one of the considerations is if you’re going to get rid of the ship ready packaging.

One benefit is that you get rid of that cost you save money there but now you have to have pack station where you have to take the product of the chipboard box and put it in a customer friendly box that has a branded logo and so forth.

So you need to include the cost of this pack station so this is a plus costs and this is a savings since one of the considerations.

The second one is what do you do with the value added services? A lot of customers like to send these products out as gifts do you want to have a value-added services service station where your people can custom gift wrap and write thank you or birthday cards?

The material handling consideration is now you have to have controls built-in that say this parcel must have value-added services when he gets to this point in the get diverted off to its own conveyor system in the state go to its own pack station and there is an additional cost which you want to consider.

And finally the big red elephant in the room that no one wants to acknowledge is what do you do with your order profile? The order profile is important and this is the biggest problem you have really how do you take one profile for direct market which is 8000 orders a day of 2 piece  orders and the other end of the spectrum you have 300, 250 piece orders because you still have 300 retail stores or retail and wholesale orders that are 250 or 600 lines or pieces. You just have two different ends of the spectrum how do you put those things together they have two completely different order profiles?

Unfortunately that is only done through some good and clever engineering and some data analysis. It’s possible?

Yes!, because abco automation has done a number of systems for clients that have both kinds of order profiles and a multichannel distribution center and because of the advent of modern day software and warehouse control systems and pre-cubing  and things like that that you can do with the software we now have this ability with one system to process an order that has two pieces for customer and the next box is a part of a 250 piece order for a store and the picker doesn’t know any different.

They don’t know if it’s for store or person or if it is going direct market and they don’t care. The same picker does the same process with the same inventory and that’s the key.

If you can figure out the same set of inventory for both the retail, wholesale, and direct market order you can become a hero and save your company a lot of money

To do that you just need to start down the path of dealing data analysis and at abco automation you know that we do the math so give us a call at 858-206-2615 and we can help you.

Thanks and have a great day
multi-channel distribution

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Filed Under: distribution center design, System integration Tagged With: multi-channel distribution

Why We Want to Educate our Clients about Distribution Center Design

by Travis Baker

 

distribution center designI recently generated a word cloud of the abco automation site.  This takes all the text from all of our blog posts and assigns them a weight based on how often they appear.  The more frequently a word appears the larger it is in the resulting picture.

Taking a quick look at our cloud I noticed some words that we clearly use very frequently.

Distribution, no surprise right?  That’s what we do.  Our main job is to design (also one of the large words)  and build (no slouch, either) distribution centers for our clients.

However, when I do a word cloud using one of our clients websites, guess what?  No distribution, no automation, no build.  But for such a crucial part of their business, getting products to their customers or their outlets, why wouldn’t those words be mentioned on the website?

Because it is not their core value.  It’s not what makes them money.

We talk so much about distribution, automation, and design, because that’s how we make our money.  If you sell clothes, auto parts, or computers you are going to talk about those things.

However, our clients they know that distribution is important, they just don’t have the level of knowledge needed about bleeding-edge ideas and technologies. When we come in and talk to CEO’s, CFO’s, VP’s our goal is that when we leave they know much more about their distribution center, and their business.

And that’s the difference between us and what other system integrators do. We think that if we educate our clients about new trends in distribution and how they can improve efficiency and SALT  they are more likely to pick the solution that is best for their company, instead of one pulled out of a box. The best system for your distribution center is not a one-size-fits-all. The best solution is a result of a lot of hard work and cooperation between us and our client to arrive at the distribution center design that will provide the best ROI.

While the executives we speak to won’t necessarily  have the knowledge to go build their own distribution center they will know what went into making theirs.  What were the numbers we looked at.  What the variables are, how we did the math.

Want to learn more about distribution and how we can improve your distribution center design?  Subscribe to our newsletter.

 

 

 

 

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Filed Under: distribution center design, System integration

How is that System Integration going?

by Travis Baker

 

System Integration abco automation

 

Ever see a material handling system integration that didn’t seem that…..integrated?  I think we all have.

It takes a lot of work, skill and careful analysis to get an integration to perform to its best.  Take a look at how abco automation helped the Gilt Groupe with integrating legacy systems and new ideas to maintain their fanatical customer service even while the company kept growing in orders of magnitude.

 

Like our picture?  Feel free to share it on social media or embed on your blog.

 

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Filed Under: distribution center design, material handling integration, System integration

abco automation Chosen to Design Material Handling Systems for National Retailer

by Travis Baker

Carlstadt, NJ, September, 2012 –A  national furniture, home décor, housewares & gifts retailer recently selected abco automation from a group of 3 final vendors to design an automated material handling upgrade for their distribution center.

abco automation won the project by demonstrating the best return-on-investment, and boosting throughput with an innovative design that applied automation to improve process flow while maximizing the cube of the building.

The integrated system is supplied by the following major component suppliers:  TGW mini-load cranes, Vocollect pick-to-voice, Dematic conveyor, and a private-label warehouse control system integrated by abco automation.

“We were selected because of our ability to thoroughly analyze their business and to mathematically quantify, in detail, the future facility requirements. This enabled us to engineer a solution that truly fit their needs,” said Jack Lehr President

Jack Lehr, President of abco automation

of abco automation. “The solution is a hybrid product-to-person order fulfillment system that is quickly scalable to handle the holiday peaks of this big box and e-commerce retailer, while dramatically increasing productivity in the order fulfillment process.”

Construction on the material handling system will begin in January 2013 and will be completed in June 1, 2013.

About abco automation

abco automation is an American firm that specializes in designing and implementing American-built, capital-efficient distribution systems. A straight-speaking, flexible, fun-to-work-with American company, abco automation designs and installs the very best product-to-person (P2Psm) picking systems at the most reasonable price.

abco automation specializes in identifying and applying the right technology for each speed products. We Do the Math. All of abco automation’s designs require examination of the customer’s solution through the proven lens of the Pareto Curve. abco automation designs capital-efficient systems that do more, in less space, with fewer people. Visit www.abcoAUTOMATION.us for more information.

Media Contact: Travis A. Baker, abco automation: marketing@abcoautomation.us.

 

 

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Filed Under: News, Press Release, Return on Investment ROI, System integration

Maximize Your Distribution Center Efficiency with S.A.L.T.

by Cory Flemings

Distribution Center Efficiency

Hi, I am Cory Flemings from abco automation.  Have you ever considered automating your warehouse? Have you ever thought about what would be required to justify putting in automated systems inside your distribution center?

I would like to point out the acronym, S.A.L.T., as a way to hang your thoughts together and think about what the issues might be as you consider automating your warehouse.

The first letter up here for S. A. L. T. stands for Space.  Now space seems rather obvious doesn’t it? In warehouse operations we are always worried about having enough space. But the problem is once you realize that the walls are closing in and that the rivets on the walls are starting to pop it’s too late.

Because it takes anywhere from 9 to 18 months to build more space. To plan it, to get city permission, to get the approvals, to actually pour the concrete. And even in automated systems if you’re going to consider putting things up in the air with automatic storage and retrieval systems as an example. The data analysis the design, the engineering work is taking somewhere between 9 and 18 months to put those systems in.Maximize Your Distribution Center Efficiency with S.A.L.T.

So as you start to see your walls close in, give yourself about two years of planning time. Otherwise you’ll find yourself behind the eight ball.

Another place to consider for savings and return on investment for automation is Accuracy. This is one of my favorites.

I went through a warehouse one time and said, “Hey, how is your accuracy?”

And they said, “Oh it is really good.”

I said, “Oh really? How good is really good?”

They said, “It’s at 98%”.  While not being the brightest bulb in the box I realized that’s only 2%, or 2% of their orders are going out incorrect.

“How many cases do you ship out a day?”

“Oh we ship about 65,000 cases per day.”

So I pulled out my calculator and realized 1300 cases per day were going out incorrectly. And at $40 a box which is an industry average cost of return logistics to get the product, ship it back to the distribution center, check it out, restock, then you are talking $13 million a year if you work 250 days a year.

$13 million.

And if you have a two-year return on investment your shiny new material handling system can cost $26 million and you will breakeven. In two years.

This is a great place to look, this accuracy, for return on investment in a material handling system as you consider automation.

Labor is the third one. Does your warehouse look like an ant farm? I was going through a warehouse in California. And there are people all over the place. It was like the Indianapolis 500 on the aisle with fork truck drivers going by.

And the vice president of distribution pulled me aside and said, “Before you get too involved in the details, I am trying to figure out how I get something from the receiving dock into that pick face, where that man over there is picking, with as few people as I need to have.”

And that’s where automation can come in. Automatic storage and retrieval systems, automatic re-supply systems, AGV’s, there are a lot of different kinds of automation you can use to get by with less labor.

Additionally, as we move distribution centers further and further away from the population centers people are getting harder and harder to find. And if you find yourself in that position automation might be the way to do that.

For example, 50%, according to one grocery retailer, 50% of the people who apply for a warehouse job can pass a background check.

50%.

And that’s for the people who apply for the job. And in the Southeast he said only 25% can pass a background check and drug test. So people, if you’re having trouble finding them you might want to consider automation.

And finally the last bullet down here the T. stands for Throughput. There are wonderful technologies that are coming out these days that can help improve your throughput.

I’m talking to those who might say, “I just can’t get things out fast enough. No matter how much I try or how many people I throw at my distribution operation I can’t get things through the distribution center fast enough”.

Well, a couple of ideas.  Automation, like A-frames.  A-frames can do for small stackable products. Let’s spell this correctly, A-frames. They can do anywhere from 1200 to 1800 32 piece orders, an hour. That’s a lot of volume.

Product-to-person systems, P2P, I call them things like shuttle systems, carousels, things like that.  These things can do 3x the speed in order lines as pick-to-light or pick-to-voice.  That is somewhere between 600 and 1000 order lines per hour. So there are lots of opportunities for you to consider automation in your throughput.

And there is a lot of money available especially in accuracy to help justify the cost of some of these automated systems.

If you have any questions or would like us to take a look at some of your data and do some analysis for you here at abco we would be happy to help you out just give us a call.

Call 803-517-7534 and speak to Amy about scheduling an appointment with abco automation.  If you liked our Whiteboard Insights and want to learn more download our supplemental whitepaper here.

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Filed Under: Accuracy, Labor, S.A.L.T. Principle, Space, System integration, Throughput, video

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