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Spotting Pain in Your Distribution Center

by Travis Baker

When you cut your hand, you know quickly.  The human nervous system is a quick responder.  However, outside an open artery it can be more difficult to spot “pain” or inefficiencies.spotting pain in your distribution center

This is more true in as complex a place as your distribution center.  Something that worked four years ago or as a temporary solution becomes ingrained in day-to-day process sapping time and energy.

Here are my recommendations to recognize your order fulfillment pain.

Fresh Look:  Have someone outside the company look at your distribution center with you.  A set of fresh eyes can give you perspective, and even better if it is someone outside the organization.   They can give a more honest opinion, without feeling the pressure of upsetting the apple cart.  Note:  If there are apple cart’s in your distribution center you should probably move them.

Talk to different levels:  Do you think the VP of Supply Chain and a warehouse manager might have a different perspective on problems in your distribution center?  Some details that are mere annoyances for one might be a nightmare for the other.  Looking at things from another’s viewpoint might help you recognize something that you have been glossing over.

Get on the Ground:  Don’t rely on reports from others.  They might not see a problem or even could have a vested interest in keeping things the way they are.  Talk to the associates there.  See what they are doing and ensure that you talk to associates and managers on different shifts and different sites and as mentioned previously talking to different levels helps immeasurably.

Use the Results:  If you don’t apply what you have learned you just wasted your time.  From all the research you should have a good idea of the problems and how you can start to address them.

Those are my thoughts on how to recognize distribution center pain.  If you have any thoughts or comments please let me know.  Want some help spotting pain in your distribution center?  Schedule a time to talk to abco automation today!

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Filed Under: Accuracy, distribution center design, Labor, S.A.L.T. Principle, Space, Throughput

Accuracy in Distribution Can Cost You Millions

by Travis Baker

accuracy in distribuiton

Accuracy in distribution is a major pain point for some companies. So how accurate is the picking in your distribution center? In a retail distribution center a 3% error rate can cost you from $650,000 to 3 million dollars.  Every year.

So are you still thinking that your 97% accuracy rate is good? Probably not.

So the question is how do you increase accuracy in distribution?

The best way might be to take a hard look at the ROI in automation.  Human beings make mistakes, and you can mitigate those with correct application of automation. In fact, we believe that automation can solve a lot of the pain points in distribution.  We refer to those pain points as SALT (Space Accuracy, Labor and Throughput) 

However, bear in mind that automation is not a magic bullet for the distribution center. You need careful analysis of your supply chain, SKU base and future plans.

If you need some help with analyzing your distribution center and seeing how you might be able to improve accuracy or any other of your pain points feel free to give us a call at +1 (704) 469-9982 or +1 (858) 206-2615 or email us here.

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Filed Under: Accuracy, S.A.L.T. Principle

Infographic: S.A.LT. for Material Handling Design

by Travis Baker

 

 

Infographic How SALT affects material handling design

The acronym, S.A.L.T., is a great jumping off point for looking at material handling design.  It stands for Space, Accuracy, Labor and Throughput.  It is also a good way to analyze your distribution center for improvements that might be made by transitioning to an automated material handling design from a manual one.

Let’s break down the infographic and look at the acronym of SALT.

Download the full-size .pdf of Infographic S.A.LT.  for Material Handling Design here

Space.  The first component is the space, or footprint, that your distribution center uses.  With a one million square foot DC you actually need 50-60 acres of land when all is said and done.  However, the great thing about land cost is that you only pay for the dirt, not the air above it.  Therefore if you can go up and use a high-bay warehouse, which tops out at around 110 feet, you have around 3.6x as much storage space as a traditional 30 foot clear distribution center.

Accuracy:  Accuracy is very important in a distribution center.  Especially with the cost of returns and shipping, not to mention the cost of lost goods.  Nearly 10% of all purchases in retail sales areSALT infographic for Material Handling Design returned.  Much of that has to do with errors from the distribution center.

A 97% accuracy rate though it sounds great means that 3% of your shipments are wrong.  On a low end that can mean $650,000 in errors assuming a 30 million orders a year and $.30 for shipping and return.  That is also assuming no products were lost or damaged.  The high end could be $13 million (or higher), which assumes higher shipping cost, higher cost of return and product that would be lost or damaged.

Labor:  Labor is one of the most expensive parts of a distribution center.  However, smart material handling design can lower the cost of labor.  For instance, an automated material handling design can take a distribution center that needs 100 people and reduce labor by 60% by using technology.  Technologies such as product-to-person (also known as goods-to-man) allow for selectors to fulfill orders quicker and more efficiently than an army of workers fanning through an enormous DC.

In many interviews we have had with distribution center executives they say that even with people who want to work in the distribution center, only 25% can pass a drug screen and background check.  Therefore with less reliance on labor you can cherry-pick the best associates for your operation.

Throughput:  Throughput is the distribution center’s reason for being.  The peaks and valleys in distribution can be extreme, which is why you need a deep analysis of the numbers in your distribution center.  Over the course of a year a child based retailer (IE a toy store) can have a throughput of X in July and 10 times that amount of throughput in December.

While obviously you can’t use every technology for every product, it is interesting to look at how different technologies can increase throughput dramatically.  An A-frame for instance can perform up to 1600 picks per hour and Pick-by-Voice can average around 250.

Hopefully this article demonstrated the effect that the acronym S.A.L.T has on material handling design.  If you need help with your material handling design contact abco automation.

 

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Filed Under: Accuracy, Labor, S.A.L.T. Principle, Space, Throughput, Uncategorized

Maximize Your Distribution Center Efficiency with S.A.L.T.

by Cory Flemings

Distribution Center Efficiency

Hi, I am Cory Flemings from abco automation.  Have you ever considered automating your warehouse? Have you ever thought about what would be required to justify putting in automated systems inside your distribution center?

I would like to point out the acronym, S.A.L.T., as a way to hang your thoughts together and think about what the issues might be as you consider automating your warehouse.

The first letter up here for S. A. L. T. stands for Space.  Now space seems rather obvious doesn’t it? In warehouse operations we are always worried about having enough space. But the problem is once you realize that the walls are closing in and that the rivets on the walls are starting to pop it’s too late.

Because it takes anywhere from 9 to 18 months to build more space. To plan it, to get city permission, to get the approvals, to actually pour the concrete. And even in automated systems if you’re going to consider putting things up in the air with automatic storage and retrieval systems as an example. The data analysis the design, the engineering work is taking somewhere between 9 and 18 months to put those systems in.Maximize Your Distribution Center Efficiency with S.A.L.T.

So as you start to see your walls close in, give yourself about two years of planning time. Otherwise you’ll find yourself behind the eight ball.

Another place to consider for savings and return on investment for automation is Accuracy. This is one of my favorites.

I went through a warehouse one time and said, “Hey, how is your accuracy?”

And they said, “Oh it is really good.”

I said, “Oh really? How good is really good?”

They said, “It’s at 98%”.  While not being the brightest bulb in the box I realized that’s only 2%, or 2% of their orders are going out incorrect.

“How many cases do you ship out a day?”

“Oh we ship about 65,000 cases per day.”

So I pulled out my calculator and realized 1300 cases per day were going out incorrectly. And at $40 a box which is an industry average cost of return logistics to get the product, ship it back to the distribution center, check it out, restock, then you are talking $13 million a year if you work 250 days a year.

$13 million.

And if you have a two-year return on investment your shiny new material handling system can cost $26 million and you will breakeven. In two years.

This is a great place to look, this accuracy, for return on investment in a material handling system as you consider automation.

Labor is the third one. Does your warehouse look like an ant farm? I was going through a warehouse in California. And there are people all over the place. It was like the Indianapolis 500 on the aisle with fork truck drivers going by.

And the vice president of distribution pulled me aside and said, “Before you get too involved in the details, I am trying to figure out how I get something from the receiving dock into that pick face, where that man over there is picking, with as few people as I need to have.”

And that’s where automation can come in. Automatic storage and retrieval systems, automatic re-supply systems, AGV’s, there are a lot of different kinds of automation you can use to get by with less labor.

Additionally, as we move distribution centers further and further away from the population centers people are getting harder and harder to find. And if you find yourself in that position automation might be the way to do that.

For example, 50%, according to one grocery retailer, 50% of the people who apply for a warehouse job can pass a background check.

50%.

And that’s for the people who apply for the job. And in the Southeast he said only 25% can pass a background check and drug test. So people, if you’re having trouble finding them you might want to consider automation.

And finally the last bullet down here the T. stands for Throughput. There are wonderful technologies that are coming out these days that can help improve your throughput.

I’m talking to those who might say, “I just can’t get things out fast enough. No matter how much I try or how many people I throw at my distribution operation I can’t get things through the distribution center fast enough”.

Well, a couple of ideas.  Automation, like A-frames.  A-frames can do for small stackable products. Let’s spell this correctly, A-frames. They can do anywhere from 1200 to 1800 32 piece orders, an hour. That’s a lot of volume.

Product-to-person systems, P2P, I call them things like shuttle systems, carousels, things like that.  These things can do 3x the speed in order lines as pick-to-light or pick-to-voice.  That is somewhere between 600 and 1000 order lines per hour. So there are lots of opportunities for you to consider automation in your throughput.

And there is a lot of money available especially in accuracy to help justify the cost of some of these automated systems.

If you have any questions or would like us to take a look at some of your data and do some analysis for you here at abco we would be happy to help you out just give us a call.

Call 803-517-7534 and speak to Amy about scheduling an appointment with abco automation.  If you liked our Whiteboard Insights and want to learn more download our supplemental whitepaper here.

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Filed Under: Accuracy, Labor, S.A.L.T. Principle, Space, System integration, Throughput, video

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